consignors: You must be at least 18 years old to consign with us and you must own the items you consign.
consignable items: We consign only furniture and accessories that are in suitable condition for resale and typically have a probable resale value of at least $40. If an item has scratches, dents, or stains, or just looks old and worn, then it’s probably not in suitable condition for resale. We do not consign mattresses, bedding, window treatments, appliances, tools, electronics, clothing, jewelry, toys, or books.
control of consigned items: If you consign an item with us, we need to have the item in our possession and under our control. You would still own the item, but you’d be giving us the exclusive right to sell the item for you.
delivery of items to our store: We will be happy to remove the items from your house and bring them to our store for a moving charge as stated in our Client Moving Services document.
consignment fee: We’ll sell your consigned items for a 50/50 split of the sale proceeds. This is a pretty standard consignment rate in this area. If you have a very high-value item, we may be willing to consign that item at an even lower rate.
consignment period: Your items would be consigned for 90 days. Near the end of the consignment period, we will send you an email stating that your contract is about to expire. Upon expiration, you’ll have 10 days to retrieve it, or you could simply leave it with us, at which point it would become our property. If you want us to deliver the items to you, you will be charged a delivery fee.
how we sell: Unlike traditional consignment shops that just place consigned items in their shop and passively wait for a buyer to come in, we aggressively pursue buyers by advertising each item from our cellphones with photos, descriptions, and attractive prices on craigslist and numerous apps that target local consumers, such as OfferUp, Close5, Letgo, etc. These apps enable customers to respond to individual items with the tap of a button on their phone. Buyer responses can occur within minutes of listing an item for sale. We keep our phones on us at all times and immediately respond to each buyer response as it comes in. A buyer response could be an offer to purchase at the listed price, an offer to purchase at a lower price, a question, or a request to see the item in person. Our phones are constantly dinging and ka-chinging from customer responses! A ka-ching on our phones can mean a ka-ching in your pocket!
item price: Our goal is to sell items within a couple weeks of advertising them. We set prices to sell quickly and we negotiate with buyers! Before we consign an item, we’ll examine it, do some research on it, and get back to you with an “original asking price” that we will initially advertise the item for and a “minimum sale price” that will be the lowest price we would sell an item for. The minimum sale price will typically be about 50% of the original asking price.
automatic markdowns: If an item isn’t selling, it’s price is probably too high. So if an item hasn't sold after 30 days, we’ll start advertising it at 90% of the original asking price, and if it hasn’t sold after 60 days, we’ll start advertising it at 80% of the original asking price.
how we pay you: We will mail you a check for your portion of total sales each month (after deducting our consignment fee), on or before the 10th of the following month. We’ll include with the check a summary of each item sold with its description, sale price, and consignment fee.
removal from consignment: You may remove any or all of your items from consignment at any time during the consignment period subject to an early termination fee of 25% of the original asking price of the item. Since we put significant time and effort into advertising your items and deal with numerous customer responses on our phones, we unfortunately need to charge you for this expended time and effort. If you terminate early, you’ll have 10 days to retrieve your items.
item loss: Unlike many consignment stores that state that items left in their possession is done so at your own risk, we will take that risk! If an Item is damaged, destroyed, or lost due to fire, water, theft, damage caused during moving, or any other cause while it is in our possession, we will reimburse you for the loss, up to a maximum of the minimum sale price for the item at the time of loss minus the consignment fee that would have been charged if the item had been sold on consignment.